Why was your order canceled?To create a secure platform and prevent money laundering, we are obliged to put a limit on the number of purchases per user. Various security checks are in place to prevent illegitimate transactions.
What now?Place a new order for another product or with a different payment method if you want to attempt the order again. Alternatively, you can wait 4-7 days to give your order limit time to reset.
Is your credit card still being charged?The payment might still appear as a pending charge on your credit card statement, but since it is declined on our end, it will not go through. You can also ask the credit card company to remove the charge for you.
Please contact us via support@dundle.com if you have any further questions. We apologize for any inconvenience!